When should I use Individual vs Business clients?
Choosing the correct client type is important for ensuring accurate verification and compliance within the system. Each type is designed for a specific kind of entity.
When to use Individual clients:
Use Individual when adding a real person, such as:
- A single customer
- A freelancer or sole trader
- Any natural person
When to use Business clients:
Use Business when adding an organisation or entity, such as:
- Companies
- Trusts
- Partnerships
- Any registered business entity
Why this matters:
Selecting the correct client type ensures the right verification process is applied:
- Individual → KYC (Know Your Customer)
- Business → KYB (Know Your Business)
What to watch out for:
👉 Selecting the wrong type can result in:
- Incorrect verification
- Delays in onboarding
- Compliance issues
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