Step 1: Find the Client
- Log in to AML Guardian and click Clients > Business from the left menu.
- Find the trust or SMSF you want to verify. The Verification Status will show Not Started.
Step 2: Click "Initiate KYB"
On the client's row, click the Initiate KYB button.
Step 3: Choose Who Pays
A window will ask, "Who pays for this verification?" You will see the verification fee . Choose one:
- Customer pays by card: your client is charged before verification starts.
- Your organisation pays now by card: you pay immediately (useful when your allocation limit is reached).
Then click Continue.
Step 4: Choose How to Send the Invitation
Select at least one option:
- Email: sends the link to your client's email.
- SMS: sends the link to your client's mobile.
- Manual Share: gives you a link to share yourself.
Then click Initiate KYB.
Step 5: Copy and Share the KYB Link
A "KYB Initiated" confirmation appears with a unique verification link. Click Copy Link or Share and send it to your client. Note the expiry date shown on screen, as the link only works until then.
Step 6: Client Opens the Link
Your client opens the link and sees who requested the verification and what's needed (Company Information and Company Documents). They tick "I agree to the Terms & Conditions and Privacy Policy" and click Start Verification.
Step 7: Client Confirms and Continues
- Your client clicks Continue on the security notice.
- Then click on Start verification.
- Then click on Agree and continue to consent to data processing.
Step 8: Client Enters Company Information (Step 1 of 2)
Your client selects their Country, confirms the Company name, and enters their registration number. They click Save and continue.
Tip: They can click Continue on phone to finish on their mobile instead.
Step 9: Client Uploads the Trust Agreement (Step 2 of 2)
For a Trust or SMSF, your client only needs to upload one document: the Trust Agreement. Accepted formats: JPG, PNG, HEIC, WEBP or PDF (max 20 MB). Click Continue.
Step 10: Verification Complete
Your client sees "Your profile has been verified", followed by a Verification Complete confirmation page. They can now close the window.

Step 11: Check the Result in AML Guardian
- Go back to Clients > Business. The trust or SMSF now shows Verified, Risk Rating, and Next Review month.

- The client also moves from Unverified Clients to Verified Clients in the summary of cards at the top of the page.
