Find the insights and best practices about our product.
AML Guardian Training Videos
Clients
How to Complete Business Client Verification (KYB) For Trust in AML Guardian - Video
How to Bulk Upload Clients - Video
AML Guardian – Client Onboarding - Video
How to view and perform EDD check for Individual Client - Video
How to Use the Significant Persons Table & Tree View in AML Guardian - Video
How to View a Client's KYB Verification and Risk Profile in AML Guardian - Video
How to Complete Individual Client Verification (KYC) - Video
How to Verify a Company Client (KYB) in AML Guardian.
How to Verify a Client Using a Reliance CDD Agreement in AML Guardian - Video
Property Case Management
How to Manage Parties in a Property Case - Video
How to Manage an Existing Property Case - Video
How to Create a Property Case - Video
How to Manage Transactions & Documents - Video
How to Manage Investigations & Tasks - Video
Service Case Management
How to Create a New Service Case - Video
How to Manage an Existing Service Case - Video
How to Manage Transactions, Documents, Investigations & Tasks - Video
How to Manage Parties Within a Service Case - Video
AML Screening
How AML Screening Works in AML Guardian - Video
How to Resolve a Rejected AML Screening - Video
Audits
How to Use Audit Logs - Video
Records
How to Manage Compliance Records - Video
AML Program
How to Create an AML Program - Video
How to Manage Your AML Program - Video
Integrations
How to Connect Zoho to AML Guardian - Video
How to Set Up and Manage Integrations in AML Guardian - Video
Training
How to Use the Training & Awareness Module - Video
How to Complete an AML/CTF Training Course in AML Guardian - Video
Settings
How to Manage Users & Roles - Video
How to Manage Your Profile - Video
How to Configure Risk Rating Controls - Video
How to Complete Your Organisation Profile - Video
Transactions
How to Use Transaction Monitoring - Video
AUSTRAC Updates
AUSTRAC Update: What’s Changed and What You Need to Do
Dashboard
What does the Dashboard show?
What do risk scores mean?
What are Quick Actions?
How do I track client verification status?
What is Training Overview?
What is Compliance Snapshot?
What are Recent Cases and Reports?
What is a Suspicious Matter Report (SMR)?
What is Transaction Threshold Reporting?
Clients
How do I create a new individual client?
How do I create a business client?
How do I upload clients in bulk?
When should I use Individual vs Business clients?
What do client verification statuses mean?
Why is my client still unverified?
What happens after I upload clients?
How to Use the Significant Persons Table and Tree View in AML Guardian
How to Verify KYB for Company Client in AML Guardian
How to Verify a Business Client Using KYB for SMSF and Family Trust.
How do I create a Trust and SMSF?
How to Upload a Reliance Partner KYC/KYB Document
How to Perform an Enhanced Due Diligence (EDD) Check
How to View and Review a Business Client's KYB in AML Guardian
How to Verify an Individual Client in AML Guardian
How to Verify a Client Using a Reliance CDD Agreement in AML Guardian
My Program
What is “My Program”?
What are Active, Draft, and Archived programs?
How do I create a new AML program?
How do I update my AML program?
What does Overall Risk Rating mean?
What is the Next Review Date?
What are Risk Categories?
How does the AML Program Builder work?
What is Customer Due Diligence (CDD)?
What is transaction monitoring?
Cases
What is the Cases module?
What does the Active Cases page show?
How do I view a case’s full details?
How do I update case details?
What is Case Risk and how does it work?
How do I create an investigation?
How do I add case notes?
How do I submit regulatory reports (SMR, TTR, IFTI)?
How do I add clients (parties) to a case?
How do I manage transactions in a case?
How do I upload documents to a case?
How do investigations and tasks work?
How do I search and filter cases?
How do I create a new case?
How to Request CDD Verification from a Counter Party
Records
What is the Records section?
What do the summary counters mean in Records?
How do I find and download records?
What do record statuses mean?
How do I upload a new record?
Training
What is the Training Dashboard?
What is Course Completion Summary?
What is Staff Training Progress?
What is My Training?
How do I access all training courses?
How do training courses work?
How does the Knowledge Check (quiz) work?
How do I complete a training course?
How do I download my training certificate?
What happens if training expires?
How to Start, Complete, and Certify a Training Course in AML Guardian
How to Use the Training & Awareness Module in AML Guardian
Transactions
What is the Transactions module?
What does the Transaction Monitoring page show?
How do I search and filter transactions?
What are Active Monitoring Rules?
How do I record a transaction?
How do I view transaction details?
How do I edit a transaction?
What are transaction flags?
How do I upload transactions in bulk?
What happens after uploading transactions?
Reports
What are Reports?
Where can I find reports?
How do I search and filter reports?
How do I create a new report?
What is a Suspicious Matters Report (SMR)?
What is a Transaction Threshold Report (TTR)?
What is an International Funds Transfer report?
When should I create an SMR?
When is a TTR required?
How do I save a report as draft?
How do I submit a report?
What happens after submitting a report?
Can I edit a report?
Can I delete a report?
What does report status mean?
What should I include in suspicion details?
How do I link a case to a report?
How do I add transactions to a report?
How do I add related parties?
What is tipping-off prohibition?
Why can’t I submit a report?
Why is my report still in draft?
Why are transactions not showing?
Why am I seeing validation errors?
AML Screening
What is AML Screening?
Where can I view all screening records?
How do I search and filter screening records?
How do I view a client’s screening result?
What is the risk assessment score?
What risk categories are included in screening?
What is screening history?
What details are shown in a client profile?
What is a business screening profile?
What are beneficiaries and officers?
What is tree view in business screening?
What is chart view in business screening?
What information is included in company details?
What is the registration & finance section?
What is KYB status?
What is periodic customer review?
What are documents in screening?
What are notes in screening?
How to Change a AML Screening Results
Audit Logs
What are audit logs?
Where can I view audit logs?
What information is included in audit logs?
What do different action types mean in audit logs?
How do I view detailed audit log entries?
What information is shown in detailed audit view?
How do I export audit logs?
Why are audit logs important?
How to Use Audit Logs in AML Guardian
Flow Chart
AML Guardian Flow Chart: A Visual Guide to Your Compliance Process
Master Flowchart of AML Guardian
How do I view a client’s screening result?
You can open detailed screening results for any client

Where to find it:
AML Screening → Click the eye icon on a client

What to do:
👉 Open the client profile
👉 Review the overall risk score
👉 Explore detailed risk categories

💡 Tip: Always review full details before making compliance decisions


Did this answer your question?